Central Rescues Software Implementation With A Dynamic Funding Solution

The Client

A Canadian fashion retailer with nearly 3,000 stores under 3 retail banners in 100 countries.

The Challenge

The client was committed to winning in their global retail business segment by investing in digital technology. A key requirement included upgrading the presentation and marketing layer of their online retail system so that each line of business could make changes without assistance from IT. When another tool could not be implemented after 6 months, AppDynamics was challenged with installing a robust, end-to-end solution on very short notice. In addition, as a result of the sunk investment with the previous vendor there was no funding available in the IT operating budget to buy AppDynamics.

The Solution

Working with the client and AppDynamics, Central structured a multi-year Capital Lease Agreement that enabled the client to use project capital funds to purchase the AppDynamics SaaS subscriptions, using funds from several distinct budget periods. This allowed the client to move forward with their project, despite the fact that they had already spent their operating budget on another tool.


Central not only enabled the client to fund the AppDynamics purchase, but to divert a portion on the purchase from their operating budget to their capital budget. The client succeeded in delivering the system end-to-end with App-Dynamics in time for the new launch.